Building

 The Town does not do any over the counter permitting. All permits are submitted and distributed electronically.


• Please submit all electronic submittal materials for commercial and residential building permits, including addendums, via email to Town Building.  200 MB is the maximum file size we can accept per document.  Large files may need to be broken into two or more PDF's when submitting. The Town will NOT accept hard/paper copies. Submittals after 3:00PM will be considered received the following business day.

Mechanical, electrical, and plumbing permits are submitted via the SmartGov portal.

• A  nonrefundable plan review fee will be due for all commercial building permit submittals. Contractors of record can make payment through their SmartGov portal.

Trade Permits

•The plumbing and mechanical permits can be applied for through the Town of Jackson's Smart Gov Portal. The link to the portal is Smart Gov Portal . To use the portal and obtain permits, you must hold a Town of Jackson Contractor license in your trade. More information can be found on the Contractor Licensing page.

• Instructions for using the Smart Gov portal can be found here  Smart Gov Portal Instructions

• Inspections cannot be set up in the SmartGov portal at this time. Please refer to the building inspection tab on how to schedule inspections and the inspection process. 

• Upon receipt, we have 48 hours to process the application request. Once processed you will be notified to make payment.  

• Any work requiring a trade permit and inspection defined in the appropriate code shall be installed by a licensed contractor with a valid Town of Jackson Contractor’s license.

• Trade permits must be obtained prior to starting the work. If not, a penalty fee will be assessed.

Permit Issuance

• Once permits are ready for issuance, the applicant will be notified via email regarding approval and payment. Payment can be made through the SmartGov Portal, dropped off at the front desk of the Planning & Building Department, or can be made with a credit card over the phone with visa, Mastercard or Discover. We will not accept a credit card for payment if the fees are over $10,000.00.

• Once payment is received , we will email you the permit along with the corresponding documents, conditions of approval and appropriate inspection cards.